LivePerson reported Q2 2024 revenue of approximately $79.9 million, in line with the high end of guidance, and delivered an adjusted EBITDA beat relative to guidance, driven by cost actions and stabilizing churn. The quarter reflects the early phase of a multi-quarter turnaround: a leveraged emphasis on deleveraging and capital-structure optimization via the Lynrock Lake transaction, a pivot to a simpler pricing/packaging model, and a rapid acceleration of AI-enabled product capabilities and go-to-market improvements. While GAAP profitability remains negative, management asserts progress in renewals, win rates, and customer adoption of generative AI, supported by a broad deployment of AI-enabled capabilities and strategic partnerships (notably Avaya). The company maintains full-year guidance of $300M-$315M in revenue and $15M-$26M in adjusted EBITDA, with free cash flow positive for the full year, underscoring an explicit path toward cash generation as the business refines its mix and strengthens its recurring revenue base.