"We achieved 9% annual growth in both revenue and ARR while expanding our non-GAAP operating margin by nearly 500 basis points to 18% — with free cash flow margin expanding from 15% to 23%, we see the culmination of the fiscal year as a clear testament to our operational discipline and efficient growth strategy."
— Jennifer Tejada
03Detailed Report
PD
Company PD
Period
Q4 2025
CurrencyUSD
Report TypeQuarterly Earnings
GeneratedJun 17, 2026
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Executive Summary
PagerDuty delivered a solid QQ4 2025 performance amid a transitional go-to-market environment and ongoing enterprise-focused platform transformation. Revenue of $121.446 million rose 9% year over year, with ARR exiting the quarter at $494 million, up 9% YoY. The company continued to sharpen its enterprise, top-down, multiproduct sales model, evidenced by multiproduct ARR now representing 65% of total ARR (up from 62% YoY) and 72 customers exceeding $1 million in ARR. Despite near-term growth moderation as PagerDuty accelerates the shift from a land-and-expand, product-led approach to a broader enterprise trend, management signaled durable demand for their Operations Cloud and AI-enabled capabilities. Q4 GAAP operating income was negative at -$11.7 million, yet non-GAAP operating margin expanded to 18% (vs. prior-year level), and free cash flow margin reached 24%. The company reaffirmed a constructive long-run growth path anchored by a TAM of roughly $50 billion and ongoing platform monetization initiatives, including AI agents and PD Advance, aimed at expanding ARRs across enterprise and commercial segments. Looking ahead, PagerDuty issued FY26 guidance of revenue $500–$507 million (7–8% growth) and non-GAAP EPS $0.90–$0.95, with an objective to lift long-term operating margin target to 30% and an FY26 operating margin of 19–20% in the near term. Management underscored three catalysts for ARR growth: (1) enterprise sales productivity, (2) platform monetization via AI capabilities and expanded packaging, and (3) Commercial segment momentum through digital acquisition and retention. The buyback program, a $150 million authorization, reinforces confidence in sustained free cash flow generation and balance-sheet strength.
Key Performance Indicators
Revenue
Increasing
121.45M
QoQ: 2.10% | YoY: 9.30%
Gross Profit
Increasing
101.47M
83.55% margin
QoQ: 2.83% | YoY: 18.71%
Operating Income
Increasing
-11.72M
QoQ: -13.85% | YoY: 54.05%
Net Income
Increasing
-10.60M
QoQ: -79.00% | YoY: 65.38%
EPS
Increasing
-0.12
QoQ: -69.25% | YoY: 63.64%
Revenue Trend
Margin Analysis
Financial Highlights
- Revenue: $121.446 million in Q4 2025, up 9% YoY; QoQ growth 2.1% (per earnings data).
- ARR: Exiting Q4 2025 at $494 million, up 9% YoY; 65% of ARR from customers using 2+ paid products; 849 customers with >$100k ARR (up 6% YoY); 72 customers with >$1 million ARR (up 24% YoY).
- Gross margin: 86% in Q4 2025 (high end of 84–86% target).
- Operating performance: GAAP operating income -$11.7 million; GAAP operating margin -9.65%; Non-GAAP operating margin 18% in FY25.
- Net income: -$10.6 million in Q4; net income margin -8.73% (net income per share -$0.12).
- Cash flow: Operating cash flow $31.4 million (26% of revenue); free cash flow $29 million (24% of revenue).
- Liquidity and leverage: Cash and investments approx. $571 million at quarter-end; total debt $463.7 million; net debt $117.2 million.
- RPO and billings: Ending RPO of ~$440 million; ~69% expected to be recognized in the next 12 months; trailing 12-month billings $485 million (+8% YoY).
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
121.45M
9.30%
2.10%
Gross Profit
101.47M
18.71%
2.83%
Operating Income
-11.72M
54.05%
-13.85%
Net Income
-10.60M
65.38%
-79.00%
EPS
-0.12
63.64%
-69.25%
Key Financial Ratios
Gross Profit Margin
Excellent
83.60%
Gross profit margin is exceptional, indicating strong pricing power and operational efficiency
Operating Profit Margin
Weak
-0.10%
Operating margin is below industry norms, profitability concerns
Net Profit Margin
Weak
-0.09%
Net profit margin is below industry norms, profitability concerns
Return on Assets
Weak
-0.01%
Return on assets suggests inefficient capital allocation
Return on Equity
Weak
-0.08%
Return on equity suggests inefficient capital allocation
Current Ratio
Healthy
1.93
Current ratio shows adequate liquidity to meet short-term obligations
Debt to Equity
High Risk
3.57
Debt-to-equity indicates high leverage and elevated financial risk
P/E Ratio
Negative
-40.17x
Negative earnings make P/E ratio not meaningful
Price to Book
High Premium
13.12x
Very high premium suggests asset-light business model or lofty expectations
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