We have been told by an incumbent local exchange carrier that they plan to resell AirDial beginning later this year. This is exciting because of the size and scope of this new partner, who we believe is one of the Top 10 largest service providers in America.
— Eric Stang
03Detailed Report
OOMA
Company OOMA
Period
Q2 2025
CurrencyUSD
Report TypeQuarterly Earnings
GeneratedMay 17, 2026
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Executive Summary
Ooma delivered a solid QQ2 2025 performance marked by growth in core business and the incremental contribution from 2600Hz. Revenue totaled $64.1 million, up 10% year-over-year, and non-GAAP net income reached $4.1 million, underscoring a profitable expansion of Ooma Business and the integration of 2600Hz. Strong operating cash flow of $7.1 million generated a fresh quarterly high, enabling a debt repayment of $3 million and a reduction of total debt to $8.5 million. Management highlighted progress across key initiatives including Ooma Office feature enhancements, AirDial’s upcoming reseller partner in a top-10 US ILEC, and the expansion of 2600Hz as a CPaaS wholesale platform. While profitability on a GAAP basis remained negative in Q2, the company emphasized gross margin expansion in subscription services (72%) and ongoing normalization in product gross margins as pandemic-era cost inputs are exhausted. Management raised full-year revenue and profitability guidance, signaling confidence in the multi-pronged growth engine around UCaaS, POTS replacement, and CPaaS opportunities. The combination of a durable ARR base (annual exit recurring revenue of $233 million), strong net retention (100%), and a diversified opportunity set (AirDial, 2600Hz, Ooma Office) frames an actionable longer-term upside, albeit with execution risk around large customers and transition costs intrinsic to the CPaaS ecosystem.
Key Performance Indicators
Revenue
Increasing
64.13M
QoQ: 2.61% | YoY: 9.90%
Gross Profit
Increasing
38.70M
60.35% margin
QoQ: 5.65% | YoY: 5.77%
Operating Income
Decreasing
-1.60M
QoQ: 21.26% | YoY: -26 700.00%
Net Income
Decreasing
-2.14M
QoQ: 0.09% | YoY: -888.56%
EPS
Decreasing
-0.08
QoQ: 1.35% | YoY: -852.34%
Revenue Trend
Margin Analysis
Financial Highlights
Revenue and profitability overview: QQ2 2025 revenue of $64.1 million, +10% YoY; non-GAAP net income of $4.1 million; Adjusted EBITDA of $5.6 million (record for the company) and trailing-12-month OCF of $18 million. GAAP net income declined to -$2.14 million with a GAAP EPS of -$0.08, reflecting mix and non-cash items. Gross margins remained solid at 62% overall, with subscription and services gross margin at 72% (benefiting from 2600Hz integration but offset by lower 2600Hz margin contribution). Total subscription and services revenue was $59.6 million (93% of total revenue). ARPU rose 4% YoY to $15.07, driven by a higher mix of Office Pro/Pro Plus users (58% of new Office users) and a higher proportion of business users. Core user metrics showed 1.244 million core users and 500k business users, supporting a robust ARPU and continued expansion of Ooma Office, Ooma Enterprise, and AirDial. ARR growth remained a positive structural signal, with annualized exit recurring revenue at $233 million, up 8% YoY. Cash conversion remained strong, with free cash flow of $5.345 million in the quarter and a net cash position of $16.6 million in total cash and investments.
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
64.13M
9.90%
2.61%
Gross Profit
38.70M
5.77%
5.65%
Operating Income
-1.60M
-26 700.00%
21.26%
Net Income
-2.14M
-888.56%
0.09%
EPS
-0.08
-852.34%
1.35%
Key Financial Ratios
Gross Profit Margin
Excellent
60.30%
Gross profit margin is exceptional, indicating strong pricing power and operational efficiency
Operating Profit Margin
Weak
-0.02%
Operating margin is below industry norms, profitability concerns
Net Profit Margin
Weak
-0.03%
Net profit margin is below industry norms, profitability concerns
Return on Assets
Weak
-0.01%
Return on assets suggests inefficient capital allocation
Return on Equity
Weak
-0.03%
Return on equity suggests inefficient capital allocation
Current Ratio
Adequate
1.15
Current ratio meets minimum requirements but limited cushion
Debt to Equity
Moderate
0.30
Debt-to-equity indicates balanced capital structure with manageable debt
P/E Ratio
Negative
-32.31x
Negative earnings make P/E ratio not meaningful
Price to Book
Premium
3.37x
Trading at premium to book value, reflects strong intangibles or growth
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