"Ambidextrous strategy to reenergize and grow our Sprinklr core, while hardening and expanding Sprinklr service, thus enabling our customers to realize the full value of our platform."
— Rory Read
03Detailed Report
CXM
Company CXM
Period
Q3 2025
CurrencyUSD
Report TypeQuarterly Earnings
GeneratedJun 17, 2026
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Executive Summary
Sprinklr reported a solid QQ3 2025 performance with continued top-line growth and improving profitability metrics, underscoring the early stages of a broader strategic transformation. Total revenue reached $200.7 million, up 8% year over year, with subscription revenue at $180.6 million, up 6% YoY, and a 107% subscription-based net dollar expansion rate, signaling meaningful expansion within existing customers. Non-GAAP operating income was $23.3 million, delivering a 12% margin, while GAAP operating income stood at $7.9 million for the quarter. Free cash flow generation remained positive at $4.9 million in QQ3, contributing to a robust liquidity profile.
Key Performance Indicators
Revenue
Increasing
200.69M
QoQ: 1.77% | YoY: 7.71%
Gross Profit
Increasing
142.87M
71.19% margin
QoQ: -0.02% | YoY: 2.14%
Operating Income
Decreasing
7.89M
QoQ: 9 167.82% | YoY: -40.19%
Net Income
Decreasing
10.46M
QoQ: 467.90% | YoY: -38.38%
EPS
Decreasing
0.04
QoQ: 480.28% | YoY: -34.19%
Revenue Trend
Margin Analysis
Financial Highlights
Financial and operating metrics highlights (QQ3 2025):
- Revenue: $200.689 million, YoY +8% (QoQ not disclosed in data).
- Subscription revenue: $180.6 million, YoY +6%.
- Gross margin (non-GAAP): 72.0% overall; subscription gross margin 80%; professional services gross margin −8%.
- Gross profit: $142.868 million; gross margin 71.19%.
- Non-GAAP operating income: $23.3 million; margin 12.0%.
- GAAP operating income: $7.889 million; operating margin 3.93%.
- Net income (GAAP): $10.455 million; net margin 5.21%.
- Non-GAAP diluted EPS: $0.10; GAAP EPS: $0.0412; diluted: $0.0399.
- Weighted-average diluted shares: 261.972 million.
- Net cash position: cash and marketable securities $476.643 million; cash at end of period $101.503 million; total debt $51.158 million; net debt −$42.081 million (net cash).
- Free cash flow: $4.901 million in QQ3; trailing twelve months FCF: $57.6 million.
- Billings: $147.9 million, down 8% YoY; remaining performance obligations (RPO): $906.3 million, up 17% YoY; current RPO (cRPO): $545.6 million, up 11% YoY.
- Customer concentration: 147 customers contributing $1 million+ in subscription revenue over the trailing 12 months, up 20% YoY.
- Guidance (Q4 FY25): total revenue $200–$201 million (≈ +3% YoY); subscription $180–$181 million (≈ +2% YoY); professional services ~$20 million; non-GAAP operating income $17.5–$18.5 million; non-GAAP EPS ≈ $0.07; full-year FY25 guidance: subscription $715.9–$716.9 million (≈ +7%); total revenue $793.9–$794.9 million (≈ +8%); non-GAAP operating income $76.4–$77.4 million; non-GAAP EPS $0.31–$0.32; FY25 billings ≈ $826.5 million (≈ +6% YoY).
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
200.69M
7.71%
1.77%
Gross Profit
142.87M
2.14%
-0.02%
Operating Income
7.89M
-40.19%
9 167.82%
Net Income
10.46M
-38.38%
467.90%
EPS
0.04
-34.19%
480.28%
Key Financial Ratios
Gross Profit Margin
Excellent
71.20%
Gross profit margin is exceptional, indicating strong pricing power and operational efficiency
Operating Profit Margin
Weak
3.93%
Operating margin is below industry norms, profitability concerns
Net Profit Margin
Fair
5.21%
Net profit margin is moderate, room for improvement in cost management
Return on Assets
Weak
1.08%
Return on assets suggests inefficient capital allocation
Return on Equity
Weak
2.10%
Return on equity suggests inefficient capital allocation
Current Ratio
Healthy
1.74
Current ratio shows adequate liquidity to meet short-term obligations
Debt to Equity
Conservative
0.10
Debt-to-equity shows conservative leverage and low financial risk
P/E Ratio
High Growth
45.09x
Very high P/E indicates aggressive growth expectations, higher risk
Price to Book
Premium
3.79x
Trading at premium to book value, reflects strong intangibles or growth
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