### Financial Metrics Overview:
- Revenue: $24.9 billion (YoY: -7.8%, QoQ: +18.3%)
- Operating Income: $2.8 billion (YoY: -27.1%, QoQ: +47.4%)
- Net Income: $1.6 billion (YoY: -53.5%, QoQ: +42.4%)
- EPS: $1.88 (YoY: -52.8%, QoQ: +43.5%)
With total average daily volume declining 7.5% from last year, UPS successfully executed a sequential volume increase of 30% from Q3 to Q4, recovering nearly 60% of previously diverted volumes. This was touted as the highest sequential volume ramp in the company’s history. Management attributes this to strong sales efforts tied to Project Brown, aimed at enhancing overall customer engagement and service speed.