Verint Systems Inc

Verint Systems Inc provides customer engagement solutions worldwide It offers various applications for use in Forecasting and Scheduling which understands the work needed to meet and exceed customer expectations Quality and Compliance that uses automation and analytics for customer interactions for attended and selfservice channels Interaction Insights which extracts insights from structured and unstructured customer interactions and activities RealTime Work that supports inthemoment workforce activities Engagement Channels an application for messaging social chat email and interactive voice response Conversational AI an intelligent virtual assistant application to enable humanlike conversations across every channel Engagement Orchestration an application that improves employee efficiency time to resolution compliance and customer satisfaction with workflows Knowledge Management which help agents to deliver stellar service with tools The company also provides Experience Management application which collect and analyze customer experience data as well as customer engagement cloud platform services Verint Systems Inc was incorporated in 1994 and is headquartered in Melville New York