- ServiceTitan reported solid QQ2 2026 results with strong top-line momentum and meaningful margin expansion as the company leverages higher-value usage revenue, a robust subscription base, and automation-driven cost efficiencies. Total revenue reached $242.1 million, up 25% year over year (YoY), with subscription revenue up 27% YoY to $174.8 million and usage revenue up 23% YoY to $58.0 million. GTV was $22.9 billion, representing 19% YoY growth, underscoring durable activity across commercial and non-HVAC residential trades. Net dollar retention exceeded 110%, highlighting robust expansion within the installed base. Platform gross margin registered 80.7%, up 280 bps YoY (driven in part by reclassification of some customer success costs to sales/marketing, about 200 bps), and total gross margin rose 330 bps to 74.4%. Operating income was $29.2 million, delivering a record operating margin of 12.1% (an improvement of 510 bps YoY). Free cash flow was $34.3 million in QQ2, with year-to-date free cash flow turning positive versus the prior year. Management reaffirmed a disciplined outlook and highlighted strong year-to-date overperformance.