"Our revenue generated by customers on the 8x8 platform was up on a year-over-year and quarter-over-quarter basis." - Samuel Wilson
— Samuel Wilson, CEO
03Detailed Report
EGHT
8x8 Inc
Period
Q2 2025
CurrencyUSD
Report TypeQuarterly Earnings
GeneratedJun 27, 2026
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Executive Summary
In Q2 2025, 8x8 Inc (EGHT) demonstrated resilience amidst challenging market dynamics, delivering a total revenue of $180.998 million, a 1.6% increase sequentially but a 2.16% decrease year-over-year. The company achieved an operating income of $7.169 million and managed to maintain a gross profit margin of 68.1%. Management highlighted significant strides in the Communications Platform as a Service (CPaaS), with platform usage revenue up over 20% year-over-year, reflecting strong customer engagement and innovation strategies. CEO Samuel Wilson emphasized that revenues from customers on the 8x8 platform (excluding Fuze) were notably up, reinforcing the effectiveness of their transformation initiatives.
Key Performance Indicators
Revenue
Decreasing
181.00M
QoQ: 1.60% | YoY: -2.16%
Gross Profit
Decreasing
123.18M
68.05% margin
QoQ: 1.83% | YoY: -3.69%
Operating Income
Increasing
7.17M
QoQ: 621.76% | YoY: 377.55%
Net Income
Decreasing
-14.54M
QoQ: -41.33% | YoY: -95.16%
EPS
Decreasing
-0.11
QoQ: -34.64% | YoY: -78.28%
Revenue Trend
Margin Analysis
Financial Highlights
Revenue Performance: Q2 2025 revenue was $180.998 million, a 1.6% increase from Q1 2025, but down 2.16% YoY due to the phased migration from the Fuze platform, which now represents only 7% of service revenue (down from 12% last year). Non-GAAP operating income stood at $21.5 million, reflecting growing operational efficiency. Profitability: Operating income was $7.169 million, yielding an operating income ratio of 3.9%. Gross margin was recorded at 68.1%, and non-GAAP operating margin improved to 11.9% compared to 11.3% in Q1 2025. Cash Flow and Balance Sheet: Positive operational cash flow of $12.3 million was reported, and the company reduced its debt by $25 million, leaving a total debt of $369 million, with a net debt-to-EBITDA ratio of 2.6x.
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
181.00M
-2.16%
1.60%
Gross Profit
123.18M
-3.69%
1.83%
Operating Income
7.17M
377.55%
621.76%
Net Income
-14.54M
-95.16%
-41.33%
EPS
-0.11
-78.28%
-34.64%
Key Financial Ratios
Gross Profit Margin
Excellent
68.10%
Gross profit margin is exceptional, indicating strong pricing power and operational efficiency
Operating Profit Margin
Weak
3.96%
Operating margin is below industry norms, profitability concerns
Net Profit Margin
Weak
-0.08%
Net profit margin is below industry norms, profitability concerns
Return on Assets
Weak
-0.02%
Return on assets suggests inefficient capital allocation
Return on Equity
Weak
-0.13%
Return on equity suggests inefficient capital allocation
Current Ratio
Adequate
1.18
Current ratio meets minimum requirements but limited cushion
Debt to Equity
High Risk
4.20
Debt-to-equity indicates high leverage and elevated financial risk
P/E Ratio
Negative
-4.53x
Negative earnings make P/E ratio not meaningful
Price to Book
Fair Value
2.40x
Price-to-book ratio reasonable for profitable companies
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