eGain Corporation

eGain Corporation develops licenses implements and supports customer service infrastructure software solutions in North America Europe the Middle East Africa and the Asia Pacific It provides unified cloud software solutions to automate augment and orchestrate customer engagement It also offers subscription services that provides customers with access to its software on a cloudbased platform and professional services such as consulting implementation and training services It serves customers in various industry sectors including the financial services telecommunications retail government healthcare and utilities The company was incorporated in 1997 and is headquartered in Sunnyvale California