ServiceNow Inc

ServiceNow Inc provides comprehensive cloud computing solutions tailored for enterprises worldwide enabling them to define structure consolidate manage and automate a wide array of services Central to its offerings is the advanced Now Platform which incorporates functionalities like workflow automation artificial intelligence machine learning robotic process automation and performance analytics This platform also features electronic service catalogs dedicated portals robust configuration management systems data benchmarking capabilities encryption and tools for collaboration and development The companys extensive product portfolio encompasses Information Technology IT service management ITSM applications designed for an enterprises employees customers and partners It further delivers IT business management ITBM suites IT operations management ITOM products that connect both physical and cloudbased IT infrastructure and IT asset management ITAM solutions to automate IT asset lifecycles Security operations SecOps offerings facilitate integration with both internal systems and thirdparty platforms Beyond IT ServiceNow provides governance risk and compliance GRC solutions to manage risk and enhance resilience alongside specialized products for human resources legal and workplace service delivery including applications for safe workplace environments Other significant applications include customer service management CSM and field service management FSM ServiceNow also offers the App Engine product for application development and IntegrationHub which enables the extension of workflows across different applications These software solutions are complemented by professional services industryspecific solutions and comprehensive customer support Serving a diverse global client base ServiceNow operates across sectors such as government financial services healthcare telecommunications manufacturing IT services technology oil and gas education and consumer products The company reaches its customers through a direct sales team and a network of resale partners It has formed a strategic partnership with Celonis to assist customers in identifying and prioritizing processes suitable for automation Established in 2004 the company initially traded as Servicenowcom before adopting the name ServiceNow Inc in May 2012 and is headquartered in Santa Clara California